PRIVACY POLICY Last Updated: August 29, 2026
The PRBL Collective (“PRBL Collective,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you use our website, services, events, and other offerings (collectively, the “Services”).
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you have regarding your information.
1. Information We Collect
Depending on how you interact with PRBL Collective, we may collect the following information:
Information You Provide
Name
Email address
Phone number
Mailing or billing address
Artist, business, or organization information
Information submitted through contact forms, applications, registrations, or surveys
Information you provide when purchasing products or services
Communications you send to us
You are not required to provide information that we request unless it is necessary to provide a particular Service.
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
IP address
Browser and device type
Operating system
Pages visited and interactions with our website
Referring website or source
Date and time of visits
General usage and technical information
We may use cookies, pixels, analytics tools, and similar technologies to help operate and improve our website.
2. How We Use Your Information
We may use the information we collect to:
Provide, operate, and maintain our Services
Process purchases, registrations, or payments
Respond to questions and requests
Communicate with you about events, programs, services, or updates
Send newsletters, emails, or text messages when permitted by law
Improve our website, Services, and user experience
Understand website usage and engagement
Prevent fraud, abuse, or unauthorized activity
Maintain the security of our website and Services
Comply with applicable laws and legal obligations
Carry out other purposes disclosed to you at the time information is collected
3. Email and Text Communications
If you voluntarily provide your email address or phone number and consent to receive communications from us, we may send you information about PRBL Collective, including events, announcements, services, and other updates.
You may unsubscribe from marketing emails by following the unsubscribe instructions included in the email.
For text messages, you may opt out at any time by replying STOP to a marketing text message. You may also contact us directly to request removal from our messaging list.
Message and data rates may apply depending on your mobile carrier.
Consent to receive marketing communications is not a condition of purchasing goods or services.
4. Payments and Third-Party Services
If you purchase products or services from PRBL Collective, payments may be processed through third-party payment providers.
We generally do not directly store complete payment card information. Payment information may instead be collected and processed by the applicable payment provider according to its own privacy policy and terms.
Our website may also use third-party services for functions such as:
Website hosting
Analytics
Email marketing
SMS messaging
Payment processing
Event registration
Embedded media
Social media
Forms and communications
These third parties may collect or process information according to their own policies.
5. Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences, understand how visitors use our website, analyze traffic, and improve our Services.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
6. How We Share Information
We do not sell your personal information for money.
We may share information with trusted third-party service providers when reasonably necessary to operate our business and provide our Services. These providers may include hosting companies, payment processors, communication platforms, analytics providers, and event or registration platforms.
We may also disclose information when we believe doing so is necessary to:
Comply with applicable law or legal process
Protect our rights, property, or safety
Protect the rights, property, or safety of others
Investigate fraud or unauthorized activity
Enforce our agreements or policies
Complete a business transaction, such as a merger, acquisition, restructuring, or sale of assets
7. Data Retention
We retain personal information for as long as reasonably necessary to provide our Services, maintain business and financial records, fulfill legal obligations, resolve disputes, enforce agreements, and otherwise accomplish the purposes described in this Policy.
Retention periods may vary depending on the type of information and why it was collected.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information.
However, no method of transmitting or storing information online is completely secure. We cannot guarantee the absolute security of information provided to us.
9. Children's Privacy
Our website and Services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it.
10. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including the ability to:
Request access to certain personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Opt out of marketing communications
Request information about how your information is used or shared
To make a privacy-related request, contact us using the information provided below.
We may need to verify your identity before fulfilling certain requests.
11. Third-Party Websites
Our website may contain links to websites, social media platforms, or services operated by third parties.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last Updated” date at the top of this Policy. Your continued use of our website after changes are posted constitutes your acknowledgment of the updated Policy, to the extent permitted by law.
13. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
The PRBL Collective
Email: info@theprblco.org
Website: www.theprblco.org
Location: Houston, Texas, United States